187 Wolf Road, Suite 101 Albany , New York , 12205
Privacy Policy [12/17/2024]
Nightingale Process Management (“Nightingale,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of all individuals who visit our website, use our services, or provide us with personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name, address, phone number, email address
- Employment history, resume/CV, credentials, licensure, background information (for staffing/recruitment purposes)
- National Provider Identifier (NPI), Tax ID (for healthcare providers)
- Social Security Number or other government-issued ID (only as legally required and with consent)
b. Sensitive Health Information (as needed for MDS or staffing purposes)
- Patient-related data only when required for contractual staffing and MDS support services, and only in accordance with HIPAA and Business Associate Agreements
c. Automatically Collected Information
- IP address, browser type, device information, website usage data (via cookies or analytics tools)
2. How We Use Your Information
We use your information for the following purposes:
- To provide staffing, recruitment, and MDS services
- To assess job applications and match candidates with employer need
- To manage client relationships and fulfill contractual obligations
- To improve our website, operations, and service offerings
- To comply with legal and regulatory requirements
3. Information Sharing and Disclosure
We do not sell your personal information. We only share your data with:
- Clients (e.g., healthcare providers or facilities) for recruitment and staffing purposes
- Business partners and vendors under strict confidentiality agreements (e.g., payroll processors, background check services)
- Legal or regulatory authorities as required by law or to protect our rights
All third-party partners are contractually obligated to maintain the confidentiality and security of your information, including HIPAA compliance where applicable.
4. Data Security
We implement reasonable administrative, physical, and technical safeguards to protect your personal and sensitive data from unauthorized access, loss, or misuse. These include:
- Encrypted data storage and transmission
- Access controls based on roles
- Secure authentication protocols
- Regular audits and employee privacy training
5. Cookies and Tracking Technologies
Our website uses cookies and analytics tools to understand user behavior and improve site performance. You can adjust your browser settings to manage cookie preferences.
6. Your Rights and Choices
You may request to:
- Access or update your personal information
- Opt out of non-essential communications
- Request deletion of your information, where legally permissible
- Withdraw consent (when applicable)
To exercise these rights, contact us at: admin@nightingalepm.com
7. HIPAA Compliance
For clients and partners handling protected health information (PHI), Nightingale Process Management enters into Business Associate Agreements (BAAs) to ensure full HIPAA compliance. We process PHI only as permitted under the applicable agreements and regulations.
8. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our site or services constitutes acceptance of the revised policy.
10. Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
Privacy Officer
Nightingale Process Management
Email: admin@nightingalepm.com
